My husband and I used Tracy for a recent purchase in Berkeley. We had been casually looking for a home and when we found one that we loved, we thought we would make an offer, but had very low hopes that it would actually get accepted due to the very competitive market. Our offer was NOT accepted due to multiple offers, and was actually significantly below the highest offer. Tracy was able to convince the listing agent to get his clients to allow us to counter, and our second offer on the home was accepted! While this was certainly an unusual circumstance, the fact that Tracy did not give up when our offer was rejected is what allowed us a second chance at the home.
Once we were in contract, Tracy was on top of everything. She put together a close calendar for us that detailed all the steps, so we knew what was going on. She scheduled ALL of our home inspections for us, and when the inspections uncovered issues with the home (which is common in 100 year old homes), she had half a dozen people come out to the home within 2 days to give estimates on how much repairs were going to cost. This was extremely helpful, because my husband and I both have full time jobs and two small children, so trying to coordinate people to give estimates would have been a nightmare. She was then able to use the bids for repairs to get us a reduction in the sales price.
Tracy was always available to answer our calls/emails/texts, and she went out of her way on multiple occasions to track down answers to questions that we probably should have been tracking down ourselves. She was very professional, extremely knowledgeable about the market, and very honest in the way that she conducted business. We would HIGHLY recommend her to anyone looking to buy a home.