As the number of stars indicate, Tracy is as good as it gets! The best decision my husband made since marrying me was to hire Tracy as our realtor as we embarked on the house-hunting process in Oakland. My husband is in the real estate industry, but with his busy schedule and limited knowledge of Oakland, he enlisted Tracy's help and she did not disappoint. As someone who values a good agent, he was impressed with Tracy's commitment and professionalism. She was incredibly knowledgeable about Oakland as a whole and helped us pinpoint the best neighborhoods and elementary schools, sending us daily updates from the MLS and answering our questions quickly - I swear she is glued to her email - and managing our expectations appropriately. Once we found homes of interest, she was very honest about the pros and cons, helping us to make informed decisions, not easy to do with excited buyers eagerly looking for their first home in a competitive market. Although we ended up quickly finding a home within three months of starting our search, I'm sure she would have been as supportive and responsive on day 200 as she was on day one of our search. And as someone who appreciates good organization, I loved her detailed emails throughout the escrow process, keeping us on schedule. Our accomplishment was wrapped up in a great big binder of documents, but despite the escrow being over, Tracy has still been on hand to answer a few remaining questions as we get settled into our new home. Overall, we were very happy with our experience with Tracy and without a doubt, we believe we found the perfect real estate agent and cannot recommend her enough, especially to all you eager first-time buyers!