The management at my apartment complex decided to sell off units as condos, and I was given 60-days notice to vacate. I looked around for a new apartment, but pickings were scarce, so I decided to take the plunge and buy a place of my own. I checked Yelp for local realtors with good reviews and sent out e-mails to three of them. Tracy replied right away and scheduled an appointment for the next day. I met with her, and she was well-prepared with a folder for our meeting in her conference room. I had told her I was a first-time buyer, and she said she could take me through everything carefully. I asked her if we could get this done in two months, and she said it was possible if we were willing to hit the pavement. I was impressed with our first meeting; Tracy listened to my needs and concerns then got down to business, telling me what needed to happen. I cancelled my appointments with the other realtors I had contacted. Tracy gave me a list of contacts so I could proceed with finding a mortgage broker, and started sending listings. She was really good about asking me exactly what my requirements were, and we looked at a wide range of places. She had a perfect balance of asking the right questions so I could figure out if I liked a property, instead of filling my head with her own opinions- though she didn't hesitate to tell me if she didn't like a place, or to point out key features. She guided, allowing me to make the decisions, rather than deciding for me. Tracy worked hard, and when the first place fell through, we went on another journey, and when we found a place that I said would work as a backup, that wasn't good enough: she pulled out her laptop and we expanded the search. That was when we found the property that I wound up purchasing. Tracy was all over the contingency period- making sure all of my concerns were addressed before contingencies were released. She genuinely seemed concerned with having me be happy with the purchase. Tracy was organized and on time, and managed to make time to be available even when she was very busy. I would definitely recommend Tracy as a realtor. She knows the area, knows the business, and is friendly, supportive, energetic and empathetic. Not to mention resourceful, determined and perceptive.