I wish there were more STARS here on Yelp to light up for Tracy Palma! As the full bright review stars indicate, she is excellent in all manners. I am unable to describe her in terms of a realtor. It is more proper to say that she is a valuable friend. And, I must thank YELP first, to provide me the chance of finding her. As a graduate student, I was forced to pay a lot of money on rents every month, during the years of my residence in Berkeley. Therefore, me and my parents decided to invest on a property rather than paying the high amounts. So we started to look for a property to invest on. We worked with another realtor (prior finding Tracy) and ironically, she was not really helpful. It means that she never cared as much as Tracy did. I was so disappointed and thus, started to search online for other real state agents who had high ratings in their reviews. Fortunately, I came up finding the best of them at the end. She asked me of what exactly I have in mind and was able to figure it out so quickly! I was impressed! To be honest, she scheduled visits to various places based on my priorities in mind and they were more cases that I could imagine. During our visits she was really honest about the pros and cons of the place. She even stopped us a few times from what we were trying to like because of our budget, giving us hopes that we will find better options if we be patient! Unfortunately, after a few weeks of looking for a small apartment, I found out that we are not eligible for getting a loan due to some international problems between US and Iran. I was so upset and about to quit the process of searching for an apartment. But, she was much stronger than me, and started to look for ways that we could be hopeful again and stand up for it. At last, she succeeded! It took us about a few month though, but she did not quit while I was planning to quit! At last, she helped us invest on one THE APARTMENTS that me and my parents loved during one of our early tours! Now, I am living in that lovely place, happy and thankful for all that Tracy did... Writing this review, the goal is to say that she is more than to be recommended! She is one of the best (and in my opinion, THE BEST) of all realtors. I believe that everyone else has had such a good experience with her helps and advices so that all the checked stars are testifying on it! To conclude, I would like to write some words to Tracy in terms of a brief letter: Dear Tracy, Me and my parents are always thankful for all you did, and for all your friendly efforts and supports. You are beyond a realtor! I wish all your colleagues could keep up such great work, the way you do for your clients. You have a great heart and I am proud of you. Best wishes, Shahrzad