Tracy did an excellent job in helping me sell my condo this fall! She was efficient, friendly, and had an excellent sense of the market. The transaction was smooth and fast and Tracy helped me get a great price for my condo.
I interviewed five agents before deciding who to use as my listing agent for the sale of my modern loft condo in Oakland. Tracy stood out in the interview process with her professional presentation and friendly demeanor. She came to our meeting prepared with a complete package detailing the services she would provide, including current comps for my condo. We did a quick tour of the property at that time and she provided her opinion as to what improvements should be done to appeal to buyers.
Tracy has a great eye for design, but also a practical mind, and she has a very good sense of what a seller should do and not do in order to achieve a good return. She worked with us to find painters, floor refinishers, carpet installers, etc, who could work quickly and in concert to get us ready to go on the market. I really appreciated her honesty in assessing paint choices, styling, etc. I wanted to do some sprucing up, but only in ways that would result in a positive return on investment in sale price, and Tracy was excellent at helping me decide what was worth it and what to leave be.
When it came time to market the property, Tracy again excelled. The photographer she hired came out twice for both daytime and twilight shots and perfectly captured what is special about my (former) condo. She chose the best photos and put them into a very impressive bi-fold brochure. She listened to what I wanted to feature as far as desirable aspects of the property and wrote an enticing and elegant text to go in the brochure and on the MLS. Since neighborhood was a key feature of my property, she went the extra mile in sourcing open-house snacks from a hip local bakery to highlight the special location.
Communication was always easy. Tracy is available via text and email whenever you need her. She put up with me nervously texting her throughout the day on the day we took offers, and was able to put me at ease. When it came time for her to present the offers to me, she was again professional and efficient, offering advice on their various strengths and weaknesses.
We were in a multiple offer situation and Tracy helped us navigate it effectively, deciding who to counter and on what terms. In the end, I found myself with an excellent offer with few contingencies and a very quick escrow!
I liked Tracy’s work as my listing agent so much that I decided to go ahead with her as my buying agent. Update about those services to come, hopefully soon!